1. Who We Are
jili3 Casino ("jili3," "we," "us," or "our") is the operator of the online gaming platform accessible at jili3.club. jili3 is the data controller responsible for the personal information collected through the jili3 platform, including the website, mobile-optimized interface, and all associated services.
jili3 operates in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. jili3 also aligns its data practices with the requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) as they relate to player data management and anti-money laundering obligations.
For all data privacy inquiries, requests, or complaints, you may contact jili3's designated Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
2. Personal Data We Collect
jili3 collects the following categories of personal data from players and platform users:
| Category |
Examples |
Purpose |
| Identity Data |
Full legal name, date of birth, government-issued ID number, nationality |
Account registration, age verification, KYC compliance |
| Contact Data |
Mobile number, email address, residential address |
Account communication, support, verification |
| Financial Data |
GCash number, PayMaya account, bank account details, transaction history |
Payment processing, withdrawal verification, AML compliance |
| Technical Data |
IP address, device type, browser type, operating system, session logs |
Security, fraud prevention, platform optimization |
| Usage Data |
Games played, bet amounts, session duration, login timestamps |
Responsible gaming monitoring, personalization, analytics |
| Communications Data |
Live chat transcripts, support emails, feedback submissions |
Customer support, quality assurance, dispute resolution |
jili3 does not collect sensitive personal information (as defined under the Data Privacy Act of 2012) unless strictly required for regulatory compliance purposes, such as source-of-funds verification under anti-money laundering obligations.
3. How We Collect Your Data
jili3 collects personal data through the following means:
- Direct interactions: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated technologies: Technical and usage data collected automatically when you access the jili3 platform, including through cookies, web beacons, pixel tags, and server logs. See Section 7 for details on our cookie practices.
- Third-party sources: Identity and fraud-screening data from third-party KYC verification providers; payment data from GCash, PayMaya, and banking partners; and publicly available information used for anti-money laundering screening.
- Regulatory sources: Information shared with jili3 by PAGCOR or other regulatory authorities in connection with licensing, compliance, or investigation requirements.
4. How We Use Your Personal Data
jili3 uses the personal data it collects for the following purposes:
- Account management: To create, maintain, verify, and administer your jili3 player account, including processing your registration and verifying your identity and age.
- Service delivery: To provide access to jili3 games, process deposits and withdrawals, award bonuses, and deliver all other platform services you request.
- Legal and regulatory compliance: To fulfill jili3's obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the jili3 platform.
- Responsible gaming: To monitor gaming behavior, identify potential problem gambling indicators, enforce responsible gaming tools such as deposit limits and self-exclusion, and comply with PAGCOR's responsible gaming framework.
- Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance through jili3's 24/7 support channels.
- Marketing and promotions: To send you information about jili3 promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.
- Platform improvement: To analyze usage patterns, conduct research, and improve the performance, security, and user experience of the jili3 platform.
5. Legal Basis for Processing
jili3 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
- Contractual necessity: Processing required to perform the contract between you and jili3, including account registration, game access, and payment processing.
- Legal obligation: Processing required to comply with jili3's obligations under PAGCOR regulations, AMLA, tax laws, and other applicable Philippine legislation.
- Legitimate interests: Processing necessary for jili3's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
- Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
6. Data Sharing and Disclosure
jili3 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jili3 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
- Payment processors: GCash (Mynt โ Globe Fintech Innovations, Inc.), PayMaya (Maya Bank, Inc.), and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
- KYC and identity verification providers: Third-party service providers engaged to verify player identity, age, and source of funds in compliance with PAGCOR and AMLA requirements.
- Technology and infrastructure providers: Cloud hosting, cybersecurity, and platform technology vendors who process data on jili3's behalf under strict data processing agreements.
- Game content providers: Game software providers whose titles are hosted on the jili3 platform may receive anonymized or pseudonymized gameplay data for technical and licensing purposes.
- Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where disclosure is required by law, court order, or regulatory directive.
- Professional advisors: Legal counsel, auditors, and compliance consultants engaged by jili3, subject to professional confidentiality obligations.
All third-party service providers engaged by jili3 are contractually required to process personal data only in accordance with jili3's instructions and to implement appropriate technical and organizational security measures.
7. Cookies and Tracking Technologies
jili3 uses cookies and similar tracking technologies on the jili3 platform to enhance your experience, maintain session security, and analyze platform usage. The following types of cookies are used:
- Strictly necessary cookies: Essential for the operation of the jili3 platform, including maintaining your login session, remembering your preferences, and enabling secure transactions. These cookies cannot be disabled without affecting platform functionality.
- Performance and analytics cookies: Used to collect anonymized information about how players use the jili3 platform, including pages visited, time spent, and error messages encountered. This data helps jili3 improve platform performance.
- Functionality cookies: Used to remember your preferences such as language settings, display preferences, and responsible gaming tool configurations.
- Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the jili3 platform.
You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili3 platform. jili3 does not use cookies to serve third-party advertising.
8. Data Retention
jili3 retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention principles:
- Active accounts: Personal data is retained for the duration of your active jili3 account relationship.
- Closed accounts: Following account closure, jili3 retains identity, financial, and transaction data for a minimum of five (5) years in compliance with AMLA record-keeping requirements and PAGCOR regulatory obligations.
- Self-excluded players: Data relating to self-excluded players is retained for the duration of the exclusion period and for a minimum of five (5) years thereafter to prevent re-registration during the exclusion period.
- Marketing data: Where processing is based on consent, data is retained until you withdraw consent or for a maximum of three (3) years from your last interaction with jili3 marketing communications, whichever is earlier.
- Technical and log data: Server logs and technical data are retained for a maximum of twelve (12) months unless required for longer periods for security investigation purposes.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jili3's data disposal procedures.
9. Data Security
jili3 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the jili3 platform.
- Encryption of sensitive data at rest, including financial information and government ID data.
- Multi-factor authentication options for player accounts.
- Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
- Regular security audits, penetration testing, and vulnerability assessments conducted by independent cybersecurity specialists.
- 24/7 security monitoring and intrusion detection systems.
- Secure data centers with physical access controls and redundant infrastructure.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili3 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
10. Your Data Privacy Rights
As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jili3:
- Right to be informed: The right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy.
- Right of access: The right to request a copy of the personal data jili3 holds about you and information about how it is processed.
- Right to rectification: The right to request correction of inaccurate or incomplete personal data held by jili3.
- Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili3's legal retention obligations.
- Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
- Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jili3 has violated your data privacy rights.
To exercise any of these rights, please contact jili3's Data Protection Officer using the contact details in Section 14. jili3 will respond to all verified data subject requests within thirty (30) days of receipt.
Note: Certain rights may be limited where jili3 is required to retain or process data to comply with legal obligations, including AMLA record-keeping requirements and PAGCOR regulatory directives. jili3 will inform you of any such limitations when responding to your request.
11. Children's Privacy and Age Restriction
The jili3 platform is strictly intended for individuals aged 21 years and older, in compliance with PAGCOR regulations governing online gaming in the Philippines. jili3 does not knowingly collect personal data from individuals under the age of 21.
If jili3 discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, jili3 will immediately suspend the relevant account, delete the associated personal data, and forfeit any balances in accordance with jili3's Terms and Conditions.
If you are a parent or guardian and believe that your child under the age of 21 has registered an account with jili3, please contact jili3's support team immediately using the contact details in Section 14.
12. International Data Transfers
jili3 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or technology partners located outside the Philippines, jili3 ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
International data transfers by jili3 are protected by one or more of the following safeguards:
- Data processing agreements incorporating standard contractual clauses approved by the NPC.
- Transfers to countries or organizations recognized by the NPC as providing an adequate level of data protection.
- Binding corporate rules where applicable to group entities.
You may request information about the specific safeguards applicable to any international transfer of your personal data by contacting jili3's Data Protection Officer.
13. Changes to This Privacy Policy
jili3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jili3's data processing practices. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Privacy Policy, jili3 will notify registered players via email or a prominent notice on the jili3 platform
at least fourteen (14) days before the changes take effect. Your continued use of the jili3 platform following the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how jili3 protects your personal data.
14. Contact Us โ Data Protection Officer
For all data privacy inquiries, requests to exercise your data subject rights, or complaints regarding jili3's data processing practices, please contact jili3's designated Data Protection Officer:
- Email: [email protected]
- Live Chat: Available 24/7 through the jili3 platform โ select "Privacy & Data" from the support menu
- Response Time: jili3 will acknowledge all data privacy requests within five (5) business days and provide a full response within thirty (30) days
If you are not satisfied with jili3's response to your data privacy request or complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. jili3's support team serves players across Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines in both English and Filipino.